Important Information
Policies
To help make your stay at Four Points By Sheraton San Jose Downtown in San Jose as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed for smooth downtown stays.
Check-In and Check-Out
Check-in typically begins in the afternoon, with check-out scheduled for late morning. Timing adjustments depend on availability.
Guest Eligibility
Guests must meet the minimum age requirement at check-in and present valid government-issued identification.
Smoking Policy
Guest rooms are designated as non-smoking, with smoking restricted to approved outdoor areas where available.
Pet Policy
Pets are not permitted at Four Points By Sheraton San Jose Downtown.
Parking Policy
On-site parking is available, usually for an additional charge, with conditions varying by stay.
Cancellation Terms
Cancellation policies vary by rate type and booking conditions and should be reviewed prior to confirmation.